Nantawat Maneenakthong | Stelliers Asia Unsung Hero Finalist 2024
For over 25 years, Nantawat Maneenakthong has been a steadfast presence in the hospitality industry, embodying dedication, meticulous attention to detail, and an unwavering commitment to enhancing the guest experience. At Capella Bangkok, his role is critical to maintaining the highest standards of cleanliness, comfort, and guest satisfaction.
Nantawat is widely recognised by both colleagues and guests for his nurturing nature and his relentless drive to go above and beyond in personalising the guest experience. He is a pillar of support not only for customers but also for his fellow team members, tirelessly working behind the scenes to ensure everyone has what they need to succeed.
His attention to detail and ability to find subtle yet impactful ways to enhance guest comfort, particularly within the spa facilities, combined with his extensive experience, allow him to anticipate and address potential challenges with poise, often resulting in a customised, unforgettable experience for each guest.